Are bad hiring decisions due to poor English-Speaking agents costing your company more than you realize? From lost productivity to damaged reputation, hiring employees with poor English proficiency can lead to significant financial setbacks. According to the United States Department of Labor, a bad hire can cost up to 30% of the employee’s wages for the first year. This includes recruitment expenses, training costs, and lost productivity, further highlighting the significant financial implications of hiring the wrong candidate. However, there’s a solution that can help you avoid these pitfalls: LanguaTest.
Lost Productivity: Missed deadlines and project delays due to employees unable to understand what is being asked of them can be a thing of the past with LanguaTest. By ensuring candidates possess the necessary English skills for the job, you can improve productivity and enhance client satisfaction.
Lost Clients: Unsatisfied clients leaving because of poor quality work or misinformation can negatively impact your bottom line. With LanguaTest, you can mitigate this risk by hiring candidates who can effectively communicate with clients, thus reducing the likelihood of client dissatisfaction and attrition.
Damaged Reputation: Negative reviews from dissatisfied clients can tarnish your reputation and hinder your ability to attract new clients. LanguaTest helps safeguard your reputation by ensuring that your employees can communicate proficiently in English, thereby enhancing client interactions, Net Promoter Scores, and bolstering your employer brand.
Decreased Teamwork: One unproductive team member can disrupt the entire team dynamic, leading to decreased collaboration, draining resources, and productivity. LanguaTest ensures that all team members possess the necessary language skills to work effectively, fostering a cohesive and productive work environment.
Lost Time Supervising: Spending valuable time trying to improve the performance of a bad hire can drain resources and hinder progress. By using LanguaTest to assess candidates’ English proficiency upfront, you can streamline the hiring process and focus on more strategic initiatives. Supervisors and Managers have time to do the job they were hired for, coach and motivate employees!
Recruitment Costs: The expenses associated with recruiting, interviewing, and onboarding can add up quickly, especially when you must replace a bad hire. It is redoing everything you did to hire the bad candidate in the first place. Recruit smarter with LanguaTest! LanguaTest helps you save on recruitment costs by identifying suitable candidates from the start, reducing the need for rehiring and associated expenses.
Training Costs: Training a replacement can be time-consuming and costly, impacting productivity in the interim. With LanguaTest, you can minimize training costs by selecting candidates who already possess the necessary language skills, allowing them to hit the ground running from day one.
Incorporating LanguaTest into your hiring process can help you avoid the financial pitfalls of bad hiring decisions while saving on rehiring costs. Don’t let poor English proficiency undermine your company’s success—choose LanguaTest for smarter hiring decisions and long-term savings.
Kenneth Spiegel – CEO
Your point of view caught my eye and was very interesting. Thanks. I have a question for you.