Lack of Agent Understandability is the Root Cause to Many Customer Service Failures!

  • LanguaTest™ provides the test results you need to hire only the top English-speaking agents, dramatically reducing customer frustrations.
  • LanguaTest™ certified agents understand what they are being asked and respond so they are understood by your customers, greatly reducing escalations.
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  • LanguaTest™ certified agents build positive customer relations on every call!
  • Your valued, loyal customers deserve LanguaTest™ ……

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